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Sophia Obrien - Best Show
I love watching this show but I don’t get it on regular tv even though I have to wait for episodes at least I get to watch them. This is probably my favorite show and ITunes makes it easy for me to watch it.
Danielle MP - Slow to update/no customer service
I have a season pass and expected to receive the latest episode with 24 hours as I did with other apps for other shows. This app does not provide you with new episodes in a timely manner. I am still waiting for Friday’s episode (it’s now Monday). I should have stuck with Amazon’s app. Also, I tried to find customer service contact information to ask why there is such a delay and I can’t find any information. If I could give five negative stars I would!!
bajwac - Where is Episode 8 from last week?
I bought the Season Pass and the episodes are not being uploaded in a timely manner.
PattiCakes#6 - Where is the 1st episode?
It's August 5th! I pay for the full season every year & don't remember having to wait so long for a new episode! So I have to go watch this on CMT with commercials? I think this is the last season I'll pay for!
UPDATE: Tuesday, August 6th & still no 1st episode?! I want a refund, too!!!
UPDATE: Sunday, Sept. 22nd ... where's the new episode from Friday night?!
bamagirl0881 - Why the wait...
Why is it taking so long for the latest episode to be available? Other streaming services have the latest episode. One star because of how long it is taking to be able to watch the latest episode.
rvw425 - Can’t get the episodes on time
Don’t understand why iTunes won’t get the episodes loaded in a timely manner.
Saralyons23 - Missing episode
iTunes where is the latest episode!?!? So frustrating!! The 5 stars is for the show, not the timeliness of the release of episodes.
not happy in Philly - ??
This is absurd. You pay a ton for the season pass and they don’t give you the episodes until many days later?! Disappointed
Wendy from Toronto - Get used to waiting....
Channels including CMT want you watching and paying for their streaming which is what is causing the delays. Its like you may as well pay for cable again because I feel iTunes hands are tied in these circumstances. The fair thing to do though, is for ITUNES to share these agreements with people before they purchase a season. Chances are you would purchase it anyway.
Camp2.0 - Frustrating
I’m seriously frustrated with ITunes! For the money I paid I shouldn’t have to wait 3-5 days after an episode for iTunes to have it available. Last time I purchase a season off here
buck9909 - Bad Customer Service
Love the show, however, APPLE needs to get their crap together. Absolutely inexcusable to not have the latest show updated at least after midnight, if not sooner. So much for always counting on Apple. They aren’t always the best at everything.
Katy Marie1 - Takes too long. Going to amazon instead.
I have purchased this series for years, and last year I had to wait multiple days for episodes to appear after airing, and after reading the reviews I will be purchasing this on amazon.
WaterLover<3 - Great look into the world of nfl cheerleading
I’ve loved this show for years and it’s amazing seeing all of the talented performers aiming for a a!shared goal!
LisaPensacola - Why do ya’ll wait so long to let us watch a purchased show
Love this show. Wonderful, BUT........Pay and receive many days later????? Refund how???? Rating 1 due to not being able to watch for Senegal days after tv showing!!!
KillaCam19 - Tuesday night and no episode 1 still
How do we get a refund?? Impossible that so many of us paid for the season pass and it’s 5 days after the episode aired and we have nothing or an explanation - were being totally ignored. At this point it doesn’t look like we’ll get to watch the show we paid for and this is LITERALLY FRAUD.
BruceUSA - No episodes!!!!
I purchased the season and iTunes is not uploading any episodes.
Red husky - Money taken yet no content
A few seasons ago, episodes of this show would be uploaded to iTunes by the next day.
By the end of last season, and now for episode 1 this season - it’s already Tuesday and still NO EPISODE.
It’s not right to take people’s money upfront for a season pass and then not deliver the content. Amazon has had it up for days.
Snappelhof - First episode missing
Very disappointed the first episode of season 14 is missing after airing. Very disappointing!
TyBryBryson - Where’s the new episode?
If not here by tomorrow I’m getting a refund!
Sammypunkin8923 - Wait do not buy it here. Go to Amazon!
Same complaint as everyone else. Wish I had seen complaints before I bought it here. Go to Amazon!!!
Shan3145 - Monday and still nothing
Please make the first episode available.
hgordon0106 - Horrible
Should be a 0! Where is episode 1!? I bought the season pass and can’t even watch the first episode! I want my $ back!
Zxcqwe321 - Bought Season Pass...Still No Episodes!
This is so ridiculous, and it’s so, so hard to ever reach customer service for resolution. Never buying this through iTunes again!
SJC020202 - Disappointed
I love the show, the rating is just for the slow release time. I bought the season pass and still haven’t gotten the first episode. I dealt with this same problem last season (a few episodes were almost a full week to get released) so I have requested a refund and I’ll be getting it on Amazon (where the episode is already available).
KS1910 - Delays
Like others, purchased the pass but still don’t have the first episode that dropped two days ago. If delays are expected they should notify us.
WhoseYourDaddy1999 - First year and no episodes
Wow! This is the first time that an episode wasn’t on here. I paid money for it and not getting a video
Reader135 - No shows
I have always bought my seasons for this on iTunes. They are always days behind to weeks behind releasing episodes. Amazon is more reliable and releases within a few hours. No more buying off iTunes.
Jake_6700 - Buying the season elsewhere now
I used to buy each season on iTunes, but got frustrated by how long it took new episodes to show up. I always figured it had something to do with the CMT network and when they made it available.
This year I bought the season on Amazon and guess what? At least the first episode was available Saturday morning. Here it is Sunday morning and iTunes still doesn’t have it. So much for it being a CMT issue.
No more buying seasons on iTunes.
jkmzzzzzzzzzxxx - Season Pass
I bought the season pass and still have not received the first episode.
Dannielle16 - My favorite show!
I paid for the season with the 1st show on Friday, it’s now Sunday and no show!
bozo#33 - Not amused
Where is the first episode that was on tv last Friday? Also bought a season pass.
msamara86 - Love the series but where is episode
Love the series, paid for the season pass, and little disappointed that I can’t watch it the next day. ):
Ledd one - Not happy
Where is the first episode of the new season since the new season started last night. Pay good money for Season Passes and no episode to watch the next day. Seriously...
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